Showing posts with label warrants. Show all posts
Showing posts with label warrants. Show all posts

Privacy dilemma illustrated in Vermont library

The local Halifax paper is running an AP story about the tough choices that custodians of personal information are sometimes called upon to make. After a young girl went missing, the police showed up at the public library demanding to take the public access computers that the girl had apparently used to communicate on MySpace. The librarian stood her ground and demanded that the police get a warrant. They did. Here's the full story:

Nova Scotia News - TheChronicleHerald.ca

Police raid on library offers privacy dilemma

By JOHN CURRAN The Associated Press

Sun. Jul 20 - 5:19 AM

RANDOLPH, Vt. — Children’s librarian Judith Flint was getting ready for the monthly book discussion group for eight and nine-year-olds on Love That Dog when police showed up.

They weren’t kidding around: Five state police detectives wanted to seize Kimball Public Library’s public access computers as they frantically searched for a 12-year-old girl, acting on a tip that she sometimes used the terminals.

Flint demanded a search warrant, touching off a confrontation that pitted the privacy rights of library patrons against the rights of police on official business.

"It’s one of the most difficult situations a library can face," said Deborah Caldwell-Stone, deputy director of intellectual freedom issues for the American Library Association.

Investigators obtained a warrant about eight hours later, but the June 26 standoff in the 105-year-old, red brick library on Main Street frustrated police and had fellow librarians cheering Flint.

"What I observed when I came in were a bunch of very tall men encircling a very small woman," said the library’s director, Amy Grasmick, who held fast to the need for a warrant after coming to the rescue of the 4-foot-10 Flint.

Library records and patron privacy have been hot topics since the passage of the U.S. Patriot Act after the Sept. 11, 2001, terror attacks.

Library advocates have accused the government of using the anti-terrorism law to find out, without proper judicial oversight or after-the-fact reviews, what people research in libraries.

But the investigation of Brooke Bennett’s disappearance wasn’t a Patriot Act case.

"We had to balance out the fact that we had information that we thought was true that Brooke Bennett used those computers to communicate on her MySpace account," said Col. James Baker, director of the Vermont State Police.

"We had to balance that out with protecting the civil liberties of everybody else, and this was not an easy decision to make."

Brooke, from Braintree, vanished the day before the June 26 confrontation in the children’s section of the tiny library.

Investigators went to the library chasing a lead that she had used the computers there to arrange a rendezvous.

Brooke was found dead July 2.

An uncle, convicted sex offender Michael Jacques, has since been charged with kidnapping her.

Authorities say Jacques had gotten into her MySpace account and altered postings to make investigators believe she had run off with someone she met online.

Flint was firm in her confrontation with the police.

"The lead detective said to me that they need to take the public computers and I said ‘OK, show me your warrant and that will be that,’ " said Flint, 56. "He did say he didn’t need any paper.

"I said ‘You do.’ He said ‘I’m just trying to save a 12-year-old girl,’ and I told him ‘Show me the paper.’"

Cybersecurity expert Fred H. Cate, a law professor at Indiana University, said the librarians acted appropriately.

"If you’ve told all your patrons ‘We won’t hand over your records unless we’re ordered to by a court,’ and then you turn them over voluntarily, you’re liable for anything that goes wrong," he said.

PIPEDA amendments will expand private sector "collaboration" with police, permit disclosure of personal information

With today's proposed amendments to the federal private sector privacy law, most of the attention has been focused at "breach notification". But there's another very important amendment that seems to be a little below the radar.

On this blog, I've had a lot to say about cooperation between the private sector and law enforcement/national security agencies. One of the problems that telcos in particular have been struggling with is how to deal with warrantless demands for customer information. Section 7 of PIPEDA allows limited disclosure without consent to law enforcement/national security agencies where they have "lawful authority" to request the information. Courts have ruled that an active police investigation is not "lawful authority", so a disclosure would be unlawful.

It appears that the bill introduced today to amend PIPEDA will expand the ability for organizations to provide customer information to authorities without a warrant. (I haven't seen the text of the bill yet.)

Here's the official word from the Industry Canada media release


Industry Canada Site - Government of Canada Moves to Enhance Safety and Security in the Online Marketplace

Supporting Effective Law Enforcement

Another key thrust of the Bill is supporting effective law enforcement. The Government considers the safety and security of Canadian citizens to be of utmost importance. Proposed amendments will reaffirm the view that the information needs of law enforcement and security agencies can be met while respecting the privacy rights of Canadians. Proposed amendments would make it clear that organizations may collaborate with government institutions, such as law enforcement and security agencies that have requested personal information, in the absence of a warrant, subpoena, or order. To avoid jeopardizing investigations, new provisions would prohibit organizations from notifying an individual about the disclosure of their personal information to law enforcement and security agencies where the government institution to whom the information was disclosed objects.


I expect that the amendments will be permissive, in that they will allow a custodian of information to pass personal information to the police rather than require it. But for many, that's a distinction without a difference as I've often seen police take the position that if privacy legislation would permit it, it's almost obligatory.

Update: Here is the First Reading text of Bill C-29.

Patriot Act reality check and Canadian authorities' similar powers

I had the honour of being invited to speak to the Canadian Bar Association's Alberta branch earlier this week about cross-border privacy issues.


We have had to deal with them rather acutely in Nova Scotia since the passage of the Personal Information International Disclosure Protection Act (PIIDPA), which prompted me to take a closer look at the different regimes for access to personal information by law enforcement and national security types on both sides of the border.


Most people are surprised to learn that some of the most "problematic" provisions of the USA Patriot Act are replicated in Canadian law in the Anti-Terrorism Act. We just don't hear about it as much. People are also surprised to learn of huge amount of information sharing that takes place between agencies in Canada and their counterparts in the US.


For example, we have our equivalent of the FISA secret court in the form of designated judges of the Federal Court of Canada acting under the CSIS Act, who issue secret orders. Our National Defence Act allows for warrantless interception, for the purpose foreign intelligence, of private communications directed at foreign entities located outside of Canada. This is very similar to authorizations by the Attorney General of the United States under the Foreign Intelligence Surveillance Act.


Here's the presentation I gave:



Telco and ISP snooping? Don't hate the player, hate the game

The 'net and twitter have been all abuzz this past week with revelations about telco and ISP cooperation with law enforcement. We've seen Wikileaks post the internal policies of MySpace and Cryptome's posting of Yahoo!'s internal policies.

Blame for this appears to be laid at the feet of the service providers.

I'm all in favour of privacy and completely in favour of government restraint. I'm even more keen on court oversight and requirements that warrants be produced in order for cops and national security types to get access to customer information. I'm also in favour of transparently and accountability. But I haven't seen much nuance in any of the online discussion of this topic. Perhaps that's just the analytical limitations of twitter and the general tone of much of the blogosphere.

Two important issues are being missed. First: just about any time you interact with any business these days, a data trail of some sort is left. If you buy a book using any credit or debit card, there's a record that can connect that purchase to you. If you check out a book from the library, there's a record. If you use a transponder-based tolling system, there's a record of where you were, when and maybe where you are going. If you use any loyalty program to collect points on your purchases, there's an even denser data trail. Your mobile phone provider knows where you phone is at all times and who you have called. This is not unique to online companies. It's simply the reality of our digital lives. Some information collection or retention may be gratuitous, but more often than not it is essential to provide the service that users are asking for. It is not unreasonable, however, to question how much information is collected and how long it is retained. Fair information practices demand that service providers only collect the amount of information necessary to provide the service and that they keep it for only as long as they need to in order to provide the service.

The second, and more important, issue: love it or loathe it, it is the law. If a third party has information about you, the government can get access to it with a court order, a warrant or a subpoena. The third party can sometimes go to court to challenge the legality of the request, but it seldom has enough information to do so. And in many cases, it really has no ability to do so. The fact is, if there is a lawful demand for information, the service provider has to comply or face criminal sanctions itself.

And that's not just unique to the US and the USA Patriot Act. In Canada, take a look at the Anti-Terrorism Act, the Criminal Code, the Canadian Security Intelligence Service Act or the National Defence Act. European democracies have similar rules, too. These companies are generally following their legal obligations. If you have a problem with that, energies and outrage might be more usefully channelled to changing those laws.

ISPs and telcos may influence the laws, but they generally don't make they rules they have to abide by. In short: don't hate the player, hate the game.

US Federal judge declares warrantless wiretapping program unlawful

A US Federal Court has declared that the Bush-era "warrantless wiretap" program was unlawful. The administration, up to and including the Obama administration, argued that in a time of war, it was lawful to eavesdrop on communications without a warrant, particuarly international communications. The decision is here: http://cryptome.org/alharamain-v-nsa.pdf and the New York Times' has an article on the decision here: Federal Judge Finds N.S.A. Wiretaps Were Illegal - NYTimes.com.

Lawful access back before Parliament

Once again, the Government of Canada has put "lawful access" back before Parliament.

Notice that it again allows for the police and "national security agencies" to require the personal information of telecommunications customers without a warrant.

I will post a link to the bill itself as soon as I can get my hands on it, but in the meantime here's the press release from the Department of Justice:

Government of Canada Introduces Legislation to Fight Crime in Today’s High-Tech World

GOVERNMENT OF CANADA INTRODUCES LEGISLATION TO FIGHT CRIME IN TODAY’S HIGH-TECH WORLD

OTTAWA, November 1, 2010 – The Honourable Rob Nicholson, P.C., Q.C., M.P. for Niagara Falls, Minister of Justice and Attorney General of Canada, together with Dave MacKenzie, M.P. for Oxford and Parliamentary Secretary to the Minister of Public Safety, and Daniel Petit, M.P. for Charlesbourg–Haute-Saint-Charles and Parliamentary Secretary to the Minister of Justice, today re-introduced in the House of Commons two bills that would provide law enforcement and national security agencies with up-to-date tools to fight crimes such as gang- and terrorism-related offences and child sexual exploitation.

“New and evolving technologies provide new ways of committing crimes, making them harder to investigate,” said Minister Nicholson. “We must ensure that law enforcement has the means to bring to justice those who would break the law. Twenty-first-century technology demands twenty-first-century tools for police to effectively investigate crime.”

The proposed Investigative Powers for the 21st Century Act would provide law enforcement agencies with new, specialized investigative powers to help them take action against Internet child sexual exploitation, disrupt on-line organized crime activity and prevent terrorism by:

  • enabling police to identify all the network nodes and jurisdictions involved in the transmission of data and trace the communications back to a suspect. Judicial authorizations would be required to obtain transmission data, which provides information on the routing but does not include the content of a private communication;
  • requiring a telecommunications service provider to temporarily keep data so that it is not lost or deleted in the time it takes law enforcement agencies to return with a search warrant or production order to obtain it;
  • making it illegal to possess a computer virus for the purposes of committing an offence of mischief; and
  • enhancing international cooperation to help in investigating and prosecuting crime that goes beyond Canada’s borders.

“We are giving our police the tools they need to keep up with criminals who are increasingly using new technology in carrying out their crimes. High-tech criminals must be met by high-tech police,” said Mr. MacKenzie. “This announcement once again demonstrates our commitment to give our law enforcement agencies the tools they need to make our communities safer.”

The Investigating and Preventing Criminal Electronic Communications Act would address challenges posed by today’s technologies that did not exist when the legal framework for interception was last updated nearly 40 years ago. The Act would require service providers to include interception capability in their networks, thereby allowing law enforcement and national security agencies to execute authorizations for interception in a more timely and efficient manner with a warrant. The proposed Act also calls for service providers to supply basic subscriber information upon request to designated law enforcement, Competition Bureau and national security officials.

Requirements to obtain court orders to intercept communications will not be changed by this Act. This legislation will simply help ensure that, when warrants are issued, telecommunications companies have the technical ability required to intercept communications for the police and the Canadian Security Intelligence Service.

Other countries, such as the United Kingdom, the United States, Australia, New Zealand, Germany and Sweden, already have similar legislation in place.

“Both of these pieces of legislation will provide vital tools to allow law enforcement officers to trace serious computer crimes such as child pornography and hate crime,” said Mr. Petit. “Both acts help to address Canadians’ privacy concerns by including strict privacy safeguards which, in the case of the Investigative Powers for the 21st Century Act, includes heightened requirements for obtaining judicial authorization before police can obtain data relating to a suspect’s location.”

The Government carefully considered input provided by a broad range of stakeholders in developing these two pieces of legislation, including the telecommunications industry, civil liberties groups, victims’ advocates, police associations and provincial/territorial justice officials. As a result, the Government has ensured that the Investigative Powers for the 21st Century Act and the Investigating and Preventing Criminal Electronic Communications Act adopt a balanced approach, taking full account of the need to protect the safety and security of Canadians, the competitiveness of the telecommunications industry, and the privacy rights of Canadians.

An on-line version of the legislation will be available at www.parl.gc.ca.

Backgrounder: Investigative Powers for the 21st Century Act.

Privacy Commissioner speaks out on lawful access

The Privacy Commissioner of Canada has recently provided parliamentarians with her opinion on the new lawful access bills that are winding their way through the Commons. I have to say I was nodding my head while I read it:

Letter to the Standing Committee on Public Safety and National Security regarding the Commissioner's initial analysis on the privacy implications on Bills C-46 and C-47 - October 27, 2009

The Privacy Commissioner of Canada, Jennifer Stoddart, sent the following letter to the Standing Committee on Public Safety and National Security, regarding her initial analysis on the privacy implications on Bills C-46, the Investigative Powers for the 21st Century Act (IP21C), and C-47, the Technical Assistance for Law Enforcement in the 21st Century Act (TALEA)


October 27, 2009

Mr. Garry Breitkreuz, MP

Chair of the Standing Committee on Public Safety

and National Security

131 Queen Street – 6th floor

House of Commons

Ottawa, Ontario K1A 0A6

Dear Mr. Breitkreuz:

I am writing to provide the members of the Standing Committee on Public Safety and National Security with some preliminary views on the privacy implications stemming from Bills C-46 and C-47. As you are aware, I am often called upon to comment on legislation that will result in new or expanded forms of personal information being collected by federal government institutions. Those views, and analysis conducted by my Office, are specifically undertaken to support the deliberations of Parliament.

It must be stated at the outset that we recognize the concerns of law enforcement and national security authorities with the speed of developments in information technology and the anonymity they afford. Bills C-46 and C-47 seek to address the consequent public safety challenges and that objective is valid. That said, whenever new surveillance powers or programs are proposed, it is my view that there must be demonstrated necessity, proportionality and effectiveness. They should also be the least-invasive alternative available. These tests are all the more important in the area of public safety, as the use of surveillance powers by authorities can have deep and lasting impact on peoples’ lives.

The consequences for individuals as their personal information is collected and shared among authorities in various countries can escalate far beyond the initial objectives of public safety. Recent international reports, Canadian court rulings and federal commissions of inquiry have shown this clearly. Proper protections for privacy in this area reside in the strict limitation of invasive powers to what is demonstrably necessary to ensure public safety and in strong measures for accountability, commensurate with the powers vested. It is a matter of protecting human rights and assuring public trust.

Taking into account the real challenges of law enforcement and national security agencies in the Internet age and the fundamental right to privacy that underpins our democratic society, and after careful study and extensive consultation this past summer, I have concluded that elements of the proposed legislation raise significant privacy concerns. These must be addressed by proponents of the bills.

I would draw to the attention of this Committee, and all Parliamentarians, that the proposed legislation contains many provisions that would increase the level of access by law enforcement and national security authorities to personal information. In that regard, it is important that Parliament be satisfied that:

The need for these provisions has been clearly demonstrated,

The lowered legal requirements for use of invasive powers is justified,

The lessons of similar initiatives in other countries are considered, and

The oversight, reporting and accountability mechanisms are carefully calibrated, to ensure they mirror the breadth and scope of new powers

Analytical approach and consultations

It is important to note that our Office approached the examination of both pieces of legislation with fresh eyes and an open mind. While previous iterations or initiatives – like the 1999 Justice Canada initiative, the 2005 public consultation or the 2007 Public Safety request for submissions on Customer Name and Address access – may have served as background, they did not colour our analysis. Instead, since the legislation was tabled this past summer, our Office carefully read and analysed the two bills anew.

We also wanted to hear from informed experts, therefore between June and September of this year, my staff met with representatives of Justice Canada and Public Safety Canada, provincial privacy commissioners, the telecommunications industry (manufacturers, service providers and associations), law enforcement (RCMP and the Canadian Association of Chiefs of Police), civil society groups, academic specialists, as well as subject experts in the fields of information policy, network security, criminal law and intelligence operations. These conversations helped our Office identify the privacy issues raised by the two bills, which relate to the following areas:

Necessity: Though isolated anecdotes abound, and extreme incidents are generally referred to, no systematic case has yet been made that demonstrates a need to circumvent the current legal regime for judicial authorization to obtain personal information. Before all else, law enforcement and national security authorities need to explain how the current provisions on judicial warrants do not meet their needs.

Necessity given international obligations: A principal rationale cited for the need to update Canada’s interception and surveillance regime – as proposed in C-46 and C-47 – is ratification of the Council of Europe Convention on Cybercrime. However, many of the powers introduced in the proposed legislation go far beyond the legal requirements of the Convention. Our analysis would suggest that Canada has already met most of the substantive legal changes required. Certainly some caution should be exercised, given the fact that similar legal initiatives in the US and UK led to significant concerns in relation to privacy.

Proportionality of thresholds: Canadian law imposes rigorous thresholds of evidence for authorities to obtain access to personal information. They form the heart of protections that Parliament put in place to protect privacy in Canada. The downward movement from reasonable grounds to believe to reasonable grounds to suspect in some cases (for some production orders) - or to no threshold of evidence at all (for subscriber data access) - must be shown to be a proportionate response to safety and security imperatives. As it stands, the new powers envisaged are not limited to a specific range or seriousness of criminality, or to a specific level of urgency. In the case of Bill C-47, there is not even a requirement for the commission of a crime to justify access to personal information without a warrant. The onus lies with proponents of the legislation to demonstrate the need for lowered thresholds to obtain personal information.

Proportionality of oversight and review mechanisms: Only prior court authorization serves as rigorous privacy protection. Should Parliament allow law enforcement and national security authorities to circumvent the courts to obtain personal information, the corresponding oversight mechanisms must be established. My Office is clearly implicated at several points in Bill C-47, wherein my staff may review the records created by officers at the RCMP or Competition Bureau as they exercise new powers. Given the scale envisaged, with upwards of thousands of individuals in the RCMP alone potentially empowered to access subscriber data, it would be difficult for us, within our current resources, to offer any assurance to

Parliamentarians or Canadians of proper auditing. Still, review after the fact arrives too late. Privacy has already been breached, it is difficult to properly assess the circumstances, and there is no remedy for the ultimate outcome of the breach.

Demonstrated effectiveness through clear public reporting and accountability: In Bill C-47, audits are conducted internally and not required annually, while follow-up reporting to the responsible Minister and my Office are discretionary, as opposed to regular requirements. This will not afford objective, timely assessment of privacy risks or breaches. It is my view that, should the powers envisaged be granted, copies of those reports from the RCMP and Competition Bureau should be provided to the Minister and my Office on an annual basis. My audit and review staff can then proceed accordingly.

Flowing from these concerns, we would look forward to a constructive dialogue with the Committee on the following points or alternatives:

Examine warrant provisions in the Criminal Code. Rather than creating blanket, open access for authorities to search subscriber data, as in Bill C-47, there are other investigative options or legal changes to consider. Emergency provisions to conduct search, seizure or interception without a warrant in exigent circumstances are already in the Criminal Code. A similar provision for production and assistance orders should be considered to address the issue police have described in obtaining data.

Review the process for court authorization in Canada. If the underlying problem resides in Canada’s current warrant system, this is where the government’s attention should be directed, as opposed to limiting court oversight. Law enforcement and national security authorities should state the shortcomings they identify in the court warrant system so they can be addressed to adapt the system to the new challenges of the Internet age rather than sacrifice the principles that underpin the very society we seek to protect.

Tailor the scope of new powers. Any regime that circumvents court authorization raises significant privacy issues. If Parliament chooses to grant the proposed powers, they must be restricted in their application to the investigation of crimes or threats where such an invasion of privacy is justified. That is the Canadian legal tradition.

Revisit oversight regime. Internal audit, reporting with self-discretion and the role of external review bodies need to be strengthened with provisions for specific reporting requirements, regular review, dedicated resources for oversight and transparent mechanisms for accountability to assure the Canadian public.

Parliament should consider a five-year review for Bill C-46. While Bill C-47 has such a provision, Bill C-46 would also merit close review by Parliament, given how the two pieces of legislation interact. These reviews should be conducted with an eye to demonstrated evidence of effectiveness, minimal invasion of privacy and clear operation within bounds of the law.

Require annual public reporting. Yearly statistics on the use, results and effectiveness of new powers (subscriber data requests, preservation demands, tracking warrants, etc.) should be required by statute. Besides bolstering accountability, these reports would usefully support Parliament’s five-year review of the powers.

Review the regulations flowing from both bills. Given the important administrative, procedural and technical details involved, Parliament should conduct full committee reviews and hear from all interested stakeholders on both legislation and regulations. This should occur before either bill comes into force.

In summary, we urge Parliament to review Bills C-46 and C-47 in light of the following questions:

In specific terms, how is the current regime of judicial authorization not meeting the needs of law enforcement and national security authorities in relation to the Internet?
What law enforcement or national security duty justifies access without a warrant by authorities to personal information or preservation of private communication?

Why are some of these powers unrestricted, when the spirit of Canadian law clearly reflects the view that access or seizure without court authorization should be exceptional?

And finally, are the mechanisms for accountability commensurate to the unprecedented powers envisaged?

Based on this initial analysis, my Office will be preparing a full submission for your consideration, in anticipation of your Committee’s study of the legislation. Given the public interest in this issue, we anticipate posting this letter on our website in the near future. I would like to thank you for your attention to this critical issue and look forward to discussing the initiative further when meetings on the bills commence.

Sincerely,

Original signed by

Jennifer Stoddart

Privacy Commissioner of Canada


Well said.

The future of privacy on the internet

I was honoured to be one of the speakers at the Halifax Internet Town Hall hosted at Dalhousie University this evening, sponsored by the Chebucto Community Net and Dalhousie Student Union. My portion of the proceedings -- surprise -- was about privacy. I only had ten minutes, so needed to be short and sweet.

I decided to focus my presentation on the abomination that is Bill C-47, in particular the provision that allows law enforcement to have wholesale access to customer information without a warrant. It is frankly appalling and should not be allowed to pass.

Look at this provision:

16. (1) Every telecommunications service provider shall provide a person designated under subsection (3), on his or her written request, with any information in the service provider’s possession or control respecting the name, address, telephone number and electronic mail address of any subscriber to any of the service provider’s telecommunications services and the Internet protocol address, mobile identification number, electronic serial number, local service provider identifier, international mobile equipment identity number, international mobile subscriber identity number and subscriber identity module card number that are associated with the subscriber’s service and equipment.

You can disagree on the finer aspects of whether an ISP should be permitted to match an IP address provided by the cops with the customer name and address information in their files. That's a reasonable debate. But I do not see any limitation in Section 16. There's no oversight. There's no real accountability. There's no nuance. All ISPs will be required to provide any (or all) of the following:

  • name,
  • address,
  • telephone number,
  • electronic mail address,
  • Internet protocol address,
  • mobile identification number,
  • electronic serial number,
  • local service provider identifier,
  • international mobile equipment identity number,
  • international mobile subscriber identity number and
  • subscriber identity module card number

It doesn't have to be connected to a child exploitation investigation. Or a parking ticket. In fact, there's no requirement that there be an underlying lawful investigation. The police will be able to hand a list of names to the ISP and require all of the above information, for an unlimited number of targets.

This is appalling legislation and should not stand.

For other postings on this topic, check out my previous postings tagged Lawful Access.

The lawful access debate

The Ottawa Citizen has an interesting article on the debate surrounding "lawful access". Check it out: Security vs. privacy. Via Michael Geist.

The debate about warrantless access to ISP customer information

Just posted on slaw:

The debate about warrantless access to ISP customer information >> Slaw

In the privacy community, there has been a debate over whether it is lawful, under PIPEDA, for a custodian of personal information to provide customer information when then police come knocking. The debate has been most heated in the arena of internet service providers customer names and addresses to the police when presented with an IP address. PIPEDA allows a number of disclosures of personal information without consent pursuant to Section 7(3) of the statute. One exception to the general rule relates directly to law enforcement requests:

Disclosure without knowledge or consent

(3) For the purpose of clause 4.3 of Schedule 1, and despite the note that accompanies that clause, an organization may disclose personal information without the knowledge or consent of the individual only if the disclosure is ...

(c.1) made to a government institution or part of a government institution that has made a request for the information, identified its lawful authority to obtain the information and indicated that
(i) it suspects that the information relates to national security, the defence of Canada or the conduct of international affairs,

(ii) the disclosure is requested for the purpose of enforcing any law of Canada, a province or a foreign jurisdiction, carrying out an investigation relating to the enforcement of any such law or gathering intelligence for the purpose of enforcing any such law, or

(iii) the disclosure is requested for the purpose of administering any law of Canada or a province; [emphasis added]



The debate has raged over differing interpretations of “lawful authority”, and there are conflicting decisions from the Courts over whether internet service providers can disclose customer name and address information to the police in response to a request.

For example, in Re S.C., 2006 ONCJ 343, the court set aside a search warrant that was based on information obtained from an ISP in response to a law enforcement request. In R. v. Kwok, the court found that the customer had a reasonable expectation of privacy in his name and address information and that the police should have obtained a warrant to get this information from the internet service provider. From paragraph 35 of that decision:



"The subscriber, in this case, in my view, and based on my reading of the authorities, has an expectation of privacy in respect of this personal information [name and address]. The investigation of these types of crimes is essential and important, but there must always be the proper balancing of the procedures used by the police and the right of citizens to be free from unreasonable search and seizure. Shortcuts, such as set out in s. 7(3)(c) of PIPEDA in the circumstances of this case must be used with great caution, given the notions of freedom and democracy we come to expect in our community. In my view, the police should have procured a warrant to obtain the subscriber information, that is the name and address of the Applicant, in this case, as I have found the name and address is information from which intimate personal details of lifestyle and choices can be obtained. I therefore find there has been a s. 8 violation."



More recently, in R. v. Ward, 2008 ONCJ 355 (CanLII), the court determined that the customer did not have a reasonable expectation of privacy with respect to this information because the service agreement imposed upon him by Bell’s Sympatico service reduced, if not destroyed, whatever expectation of privacy he might otherwise have had. Similarly, in R. v. Wilson, the court also found no reasonable expectation of privacy.

The pendulum may be swinging the other way. Last week, the Ontario Court of Justice released its decision in R. v. Cuttell. The Court concluded there is a reasonable expectation of privacy in customer account records, but this expectation can be destroyed by an ISP if their service agreement grants them wide latitude to hand over customer information. The judge accepted that a broadly-worded statement in Bell's contract with the customer might supplant the reasonable expectation of privacy but there was no proof brought by the police that the Bell contract applied to this customer. What is perhaps most interesting is that the Judge lamendted the fact that the increasing use of "we will disclose" language in ISP contracts tilt the balance of privacy away from individuals toward the police, without the ability of the Courts to impartially consider what is reasonable in the circumstances.

All of this may become moot (and then some!) thanks to currently pending legislation. Bill C-47, entitled Technical Assistance for Law Enforcement in the 21st Century Act, is about to come up for committee review in parliament. Introduced along with Bill C-46, Investigative Powers for the 21st Century Act, both bills represent a significant shift in the powers of law enforcement. Though marketed as updating current police powers to keep pace with technology, C-47 would give law enforcement virtually unfettered access to customer information from internet and telecommunications service providers without any judicial oversight. The particular provision is at Section 16:



Provision of subscriber information

16. (1) Every telecommunications service provider shall provide a person designated under subsection (3), on his or her written request, with any information in the service provider’s possession or control respecting the name, address, telephone number and electronic mail address of any subscriber to any of the service provider’s telecommunications services and the Internet protocol address, mobile identification number, electronic serial number, local service provider identifier, international mobile equipment identity number, international mobile subscriber identity number and subscriber identity module card number that are associated with the subscriber’s service and equipment.




I am of the view that there should be appropriate judicial oversight of any regime in which service providers are required to identify their users to law enforcement officials. (Subject to exceptions in exigent circumstances.) It is only with judicial oversight that society can be assured that the appropriate balance between privacy and public safety is maintained. The government’s proposal provides no oversight and the powers of law enforcement are completely unfettered. If the concern is that search warrants are too time consuming, then appropriate resources should be put in place to provide for rapid review by independent judicial officers. Removing all the stops from law enforcement powers it not appropriate in this case.

Currently there is a disparity of practices among telecommunication service providers and internet service providers across Canada when dealing with a request from a law enforcement agent to provide a customer name and address connected with a specific IP address. This is due to at least a measure of uncertainty in interpreting the service provider’s obligations under the Personal Information Protection and Electronic Documents Act. Most ISPs will provide customer name and address information if law enforcement officers make a written request in the course of investigation related to child exploitation. In other sorts of investigations, a search warrant is required. Other internet service providers require a search warrant in all circumstances to disclose this information.

For example, Clause 16 as drafted does much more than impose the obligation for service providers to carry out a “reverse look-up” to match one piece of information (such as an IP address) with customer billing information. Instead, it would require the service provider to give law enforcement a laundry list of information in response to any request. This sort of information would be IP address, mobile identification number, electronic serial number, phone number, equipment identifiers and others. This, on its face, goes beyond what law enforcement has been asking for, at least in public.

This power is not subject to meaningful review and is completely unfettered. There is no restriction on the circumstances under which these powers can be used. Currently, requests of this nature generally relate to child exploitation investigations or compelling national security/public safety matters. As drafted, law enforcement would be able to use these powers in connection with parking violations and very minor concerns. In fact, these powers could be used in the complete absence of a lawful investigation. In addition, there is no limitation whatsoever on the volume of these sorts of requests. It would be possible for a law enforcement agency to require the name, address, e-mail address and IP address of every single one of their customers. I think most would say this goes over the line.

It has been said before that a customer’s name and address is not “personal information” or if it is, it is not sensitive information. That misses the point. A customer’s name and address, when connected with an IP address or a mobile phone serial number, is never used in isolation. It is always connected with other information relating to that individual’s behaviours or activities. An individual citizen can carry on their “offline” life in relative anonymity without having to produce identification every time they visit a store or look at a particular book in a library. The realities of network communications mean that every activity undertaken by an individual on the internet, lawful or not, leaves a record of that individual’s IP address. The only protection for that individual’s anonymity is that the connection between the IP address and other identifiers can only be made by the telecommunications service provider. Connecting the identity of an individual to his or her online activities amounts to a collection of personal information that should only be done by law enforcement where the circumstances are sufficiently compelling to tilt the balance in favour of law enforcement/public safety. These provisions do not maintain the traditional balance as has developed in Canada under the Charter and in fact go dramatically and unreasonably in favour of law enforcement.

I've been surprised that discussion of this topic has mostly been contained within the privacy community and hope that the upcoming parliamentary hearings on C-46/C-47 will bring the debate into the wider community, where it belongs.

New decision on warrantless access to ISP customer data

A friend just provided me with a copy of a recent decision of the Ontario Court of Justice considering the admissibility of information obtained without a warrant from the suspect's internet service provider, Bell. R. v. Cuttell is not on CanLii yet, but I've put a copy here.

The Court concluded there is a reasonable expectation of privacy in your account records, but this expectation can be destroyed by your ISP if their service agreement grants them wide latitude to hand over customer information. The judge accepts that a broadly-worded statement in Bell's contract with the customer might supplant the reasonable expectation of privacy. (I would also question whether a form contract that the customer likey has not read would be enough to mean that subjectively there is no reasonable expectation of privacy.)

In this case, there was no proof brought by the police that the Bell contract applied to this customer so a Charter breach was found.

The Court importantly notes that PIPEDA does not give the police the right to seek information and rejects every crown argument that the police may have had "lawful authority" in the circumstances.

But, in the end, the records were admissible as the police acted in good faith.

What is perhaps most interesting is that the Judge laments the fact that the increasing use of "we will disclose" language in ISP contracts tilt the balance of privacy away from individuals toward the police, without the ability of the Courts to impartially consider what is reasonable in the circumstances.

More from Ontario courts on warrantless ISP disclosures

This recent case was brought to my attention today: R. v. Ward, 2008 ONCJ 355 (CanLII). The decision is a ruling on a charter motion on whether evidence in a child pornography investigation should be admissible after the police obtained the identity of an internet user from an ISP without a warrant. Acting on a pretty solid tip from Germany, police identified three IP addresses that were associated with dealing with child pornography. Instead of getting a warrant, the police when to the ISP, Bell Sympatico, and got the name and address of the subscriber associated with the IP address. (I have no doubt that the tip would be enough to get a warrant.)

Justice Lalande distinguished this case from R. v. Kwok, by pointing out that the user agreement with Bell Sympatico reduces if not destroys any reasonable expecation of privacy that the user may have. In order for a warrantless search to be reasonable, there has to be no reasonable expecation of privacy.

Some may recall the hubbub in 2006 when Bell Sympatico changed its terms of use, which many thought was a harbinger of the revival of lawful access. The ISP denied it and Bell media relations types said they’d only hand over customer information with “court ordered warrants” though the terms of use purport to permit disclosure “upon request” from a government.

In this case, the conclusion seems to be that the customer has an expectation of privacy in their name and address unless the ISP has actively taken steps to remove it. Interesting.

For a flashback to 2006, check out


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